Shipping policy
Shipping Policy – Legacy Wax 3D Corp
Address: 36 W 47th St, Room 805, New York, NY 10036
This document outlines the shipping policy for customers making purchases at legacywax3d.com. If you have any questions regarding your order or shipping, please contact our customer service team at 516-225-9621 or orders@legacywax3d.com.
Shipping Options & Delivery Costs
We offer the following shipping options. You will be able to select your preferred method during checkout:
- FedEx Express Saver
- UPS Ground
- UPS 2 Day
- UPS Air
- UPS Air AM
Shipping costs are calculated at checkout based on the chosen shipping method and destination.
Order Processing Time
-
Orders placed before 5:00 PM EST, Monday through Friday, will be processed and shipped the same day.
-
Orders placed after 5:00 PM, or on weekends or public holidays, will be shipped the next business day.
Delivery Address & P.O. Boxes
Please ensure your shipping address is accurate before placing your order, as we are unable to modify delivery addresses once an order is submitted.
We do not ship to P.O. Boxes.
International Orders
If you are placing an order outside the U.S., your package may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
We recommend checking with your local customs office before ordering, as Legacy Wax 3D Corp cannot estimate or cover these fees.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package directly through the carrier’s website using the tracking number provided.